About Queen Vegas Online Casino
Fair Gaming
In Queen Vegas mission is to develop a truly fair, transparent and safe gambling environment.
Queen Vegas Casino uses software supplied by Real Time Gaming (RTG), one of the leading providers of online casino systems and a stellar example of transparency, fairness and responsible gaming. RTG is a member of the interactive Gaming, Gambling and Betting Association (iGGBA) and the Interactive Gaming Council (IGC).
In terms of safety and fairness RTG's systems are rigorously tested for source code fairness and security encryption on an ongoing basis by internationally accredited third-party testing facility Technical Systems Testing (TST). The audit consists of the testing of the Random Number Generator for fairness and of reporting the payout percentages. TST are an independent organisation with no affiliation to either Queen Vegas Casino or Real Time Gaming.
RNG (Random Number Generator) utilises the very latest technology to generate a high speed stream of random numbers, with the number used to generate your result depending on the precise moment the result is requested.
So, not only is it impossible to predict the next number in the sequence, it is impossible to predict which number from the sequence will be used to determine the outcome of your game.
RTG is also committed to developing and implementing tighter regulations designed to ensure that all interactive gaming and gaming-related providers meet basic guidelines. These principles include - but are not limited to - making certain that only suitable candidates and entities be permitted to operate casinos, that the games provided by these companies are fair to all players, that winners are in fact paid promptly, and that prohibiting minors from betting is strictly enforced.
The general thrust of Queen Vegas is clearly towards a safer and better regulated gambling and entertainment environment for everybody concerned.
Security
Security of our players is at top of our priority list. Nothing is left to chance when real money is at stake. Data encryption, secure servers, cutting edge firewalls, identity theft prevention procedures, we meet and pass all the standards that make for a secure and trouble-free online casino experience.
We maintain the utmost available means to ensure that your information remains safe with us. All information is transferred using encryption technologies and once stored on our servers, it is maintained safe using the latest firewall technologies available today. Both our web site and software use all available means to maintain data accuracy and privacy and to protect your data from being misused and/or lost.
If you have any other questions or concerns regarding data privacy and security please do not hesitate to contact our Customer Support centre. Our representatives will be more than happy to assist you.
Responsible Gaming
We want you to enjoy your time at Queen Vegas Casino, and come back as often as you like. That being said, it's also important that you have a way to determine if your gaming behaviour is getting out of control. Make sure that you know your limits.
Gambling can cause certain issues for some players. Some players may lose sight of this and find themselves seeking more than entertainment. Online casino gambling is for entertainment purposes and not for monetary gains. Some of these problems may be overspending of funds or a forming of serious gambling psychological problems.
Make sure you're aware of the facts before you begin gambling. Responsible gaming means knowing when to gamble, and how to set limits including how much time and/or money to spend at the virtual tables. Ensure that the decision to gamble is your personal choice and always establish what constitutes an acceptable loss before starting to gamble.
While gambling can be an entertaining experience, you should always be conscious of how much time and money you intend to spend before you begin.
Here are some basic tips to help you gamble responsibly:
- Keep spending under control. Set yourself an affordable, well-defined budget whenever you choose to gamble. Do not borrow money to gamble.
- Choose a time limit, and stick to it.
- Take frequent breaks.
- Engage in other activities for fun, besides gambling.
- Only use money that you've set aside specifically for recreational purposes.
Never gamble if:
- You're worried, stressed or depressed.
- You are younger than the legal gambling age.
- It interferes with your work or other responsibilities.
- You are in recovery for addictive disorders or dependencies.
- You are under the influence of alcohol or other substances.
- You are attempting to make up for prior gambling losses.
For players who feel that they cannot control the amount of money or time they are spending we have options available. The following options are available to players to restrict access to their personal account:
- A 24-hour cool-down restriction to gaming access.
- A 6 month complete 'lock out' period.
Queen Vegas support team will be available for all assistance pertaining to online casino-related matters 24/7.
Underage gambling
Our Casino is not designed to attract children and we aggressively discourage and track minors who attempt to play at our Casino. We make every effort to prevent gaming by those under 18, which is illegal in all jurisdictions and under our Gambling Registration.
Here are few options how to prevent minor their gambling:
- If young people have access to a computer with casino software, we encourage you to install child protection software.
- Not leave children unattended near your computer when your casino software is running.
- Password-protect your casino program.
- Keep your Queen Vegas Username, Password and Credit Card(s) out of the reach of children.
- Educate your children about the legality and the potential damage of underage gambling.
Unfortunately, no system is foolproof and some young people may escape our detection. If you know a person under the age of 18 who is registered with Queen Vegas, please immediately notify our support team by using the Support page.
Customer Support Team
Queen Vegas Casino' software provider Real Time Gaming is registered with the Internet Content Rating Association. ICRA is a non-profit organization that brings together major Internet industry players, telecommunications companies, content providers and child protection bodies. The dual aims are to protect children and free speech rights on the Internet.
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